Course curriculum

  • 1

    1 Introduction

    • Welcome to the course!

    • Before we begin...

    • Welcome message (1min)

    • Learning Outcomes (1min)

    • Regulations: An overview (2mins)

    • Introduction quiz
  • 2

    Course programme

    • Course Content (3mins)

    • HRA COMAH Critical Communications Course Handbook

    • Course programme (also in handbook)
  • 3

    2 Background

    • 2.1 What are critical communications? (2mins)

    • 2.2 Factors affecting communication (5mins)

    • Optional: Two Ronnies playing with ambiguous communication (8mins)

    • 2. 3 Improving communication (5mins)

    • 2.4 Models of Communication (15mins)

    • Optional: Models of Communication (Take-away Game) (7mins)

    • Background quiz
  • 4

    3.1 Key Area 1: Handover

    • Handover: Introduction (1min)

    • Handover: Rye House Incident (12mins)

    • Rye House Incident Questions

    • Rye House Incident Prompt Sheet

    • Handover: Managing Risks (6mins)

    • Handover quiz
  • 5

    3.2 Key Area 2: Permit To Work (PTW)

    • PTW: Introduction (15mins)

    • PTW: Piper Alpha Incident (10mins)

    • Piper Alpha Incident Questions

    • Piper Alpha Prompt Sheet

    • PTW quiz
  • 6

    3.3 Key Area 3: Risk assessment

    • Introduction

    • TABIE (Task Analysis Based Incident Evaluation) (33mins)

    • Risk assessment quiz
  • 7

    4 Learning from other sectors

    • 4.1 Introduction (5mins)

    • 4.2.1 Individual level: Radio Comms (20mins)

    • 4.2.2 Individual level: Structured protocols (14mins)

    • 4.3.1 Team level: F1 and Healthcare (22mins)

    • 4.3.2 Team level: Just a routine operation (23mins)

    • 4.4 Organisational level: Raising safety concerns (12mins)

    • Lessons from other sectors quiz
  • 8

    5 Conclusion

    • Conclusion (15mins)

    • Reflections on the course

    • Course evaluation

    • References, links & further reading

    • Course Completion Certificate