Chances Are Your Human Reliability Assessment Isn’t Working …

If you’re looking to improve human reliability in your safety processes and meet industry standards, we’re here to guide you. HRA have been delivering Human Factors training and consulting to process industries for over 40 years. We provide your organisation with the confidence and trust that you’re working with high calibre experts with experience drawn across many sectors. Our SCTA course is held in high regard by HSE Managers, Process Safety Engineers and Operators worldwide. But don’t just take our word for it, read these testimonials below.

You’re going to learn

• How to optimize your SCTA practice by following our proven system and industry tools • Why some practitioners fail to find SCTA success • What it *really* takes to run successful SCTA workshops • Hints and tips for getting the most from SCTA walkthroughs • How to master the art and craft of task analysis • How to anticipate potential errors and how they can occur • How to identify recommendations to improve human reliability that goes beyond training, checks and procedures

A proven and practical approach to Human Factors

Human Factors can sometimes feel like it encompasses anything and everything under the sun. Where do you begin? This course gives a refreshingly tangible and practical approach to applying Human Factors.

  • This course IS about engineering better controls and designing contexts so human failures are less likely to play a role in YOUR organisation’s most critical tasks.

  • This course IS about teaching a method to effectively engage with frontline staff to help bridge between work-as-imagined and work-as-done.

  • This course DOES involve applying tangible tools and practical methods to understand potential errors and their drivers.

Testimonials

  • Essential knowledge to drive human reliability improvement

    "This is a course all [Major Hazard Industries] in Singapore should consider as it helps participants acquire the needed knowledge, not only to drive human reliability improvement, but also to meet the Human Factors aspect of the local Safety [Regulations]." Process Safety Manager Singapore

  • A very effective and productive way to deliver training

    “The Safety Critical Task Analysis course delivered remotely by HRA Ltd. covered all the elements of SCTA that I wanted out of the course and also provided some very useful hints and tips. The use of video and webinars offers a very effective and productive way of delivering training on this topic and we will be looking to make greater use of this in the future.” Dylan Peters, Snr Staff HES Engineer, Valero Pembroke Refinery. UK

  • Well-structured course to address Human Factors for high hazard processes

    “The course is well structured and addressed our requirement to review Human Factors as the relate to high hazard processes.” Guy Brouillard, Peng. Manager Process Safety, RioTinto – Minerals Canada

Course curriculum

  • 1

    Welcome to the course

    • Welcome to the course!

    • Before we begin...

  • 2

    Module 1: Human Factors for Process Safety

    • Introduction to Human Factors for Process Safety (20mins)

    • Worksheet for Illiopolis Incident exercise

    • CSB's Safety Video Vinyl Chloride Explosion and Fire

  • 3

    Module 2: Overview of SCTA

    • Overview of SCTA (30mins)

    • Overview of SCTA quiz

  • 4

    Module 3: Human Failure and Non-compliance

    • Types of human failure (32mins)

    • Types of human failure quiz

    • Reducing human failure (9mins)

    • Reducing human failure quiz

    • Workshop on Human Failure Types

  • 5

    Module 4: Foundations of Task Analysis

    • Welcome to the HTA module (32seconds)

    • HTA: Introduction (11mins)

    • HTA: Key elements and heuristcs (11mins)

    • HTA: Demo using the Human Factors Risk Manager (HFRM) Software (12mins)

    • HTA: Tools to aid application (24mins)

    • HTA Quiz

    • HTA workshop 1: Simple domestic task

    • HTA: Helpful resources

    • HTA workshop 2: Car tyre blow out exercise

    • ANSWER for the car tyre blow out exercise (don't look until you've had a go)

  • 6

    Module 5: Task Analysis for Industry Case Study

    • The art and craft of doing HTA

    • Prepare a HTA based on these road tanker offloading procedures

    • ANSWER This is our version of the preliminary HTA for the road tanker offloading exercise

  • 7

    Module 6: Failure and PIF Analysis Foundations

    • Welcome to the module (12mins)

    • Mixed connection quiz

    • CSB's Mixed Connection Video

    • Failure analysis (18mins)

    • PIF analysis (21mins)

    • Improvement and risk reduction (8mins)

    • Failure and PIF analysis quiz

  • 8

    Module 7: Failure and PIF Analysis Demos

    • Demo 1: Graphical method (HFRM) (25mins)

    • Demo 2: Data grid method (HFRM) (10mins)

    • Failure and PIF Analysis Demo Quiz

  • 9

    Module 8: Failure and PIF Analysis for Industry Case Study

    • Failure and PIF analysis exercise via HFRM

    • Resources for doing Failure and PIF analysis manually

  • 10

    Module 9: Practical advice for Workshops and Walkthroughs

    • Varieties of Human Work (12mins)

    • Workshops: Hints & Tips (27mins)

    • Walkthroughs: Hints & Tips (12mins)

    • Article: Practical Advice for doing SCTA

    • Workshops and walkthroughs quiz

  • 11

    Module 10: SCTA Ouptuts and Impact

    • Introduction to module (7mins)

    • SCTA report writing (6mins)

    • SCTA report template: Based on road tanker offloading case study

    • Risk-informed procedures: Part 1 (21mins)

    • Risk-informed procedures: Part 2 (13mins)

    • Critical task competences (14mins)

    • SCTA outputs and impact quiz

    • Workshop on outputs and impact

  • 12

    Before you go...

    • Thanks!

    • Course Completion Certificate

    • Course review

Bonus material

We have three great talks to complement the core course materials.

  • Critical task identification and prioritisation

    Jamie Henderson talks us through how to identify critical tasks and how to prioritise these tasks at site. This is essential for building a programme of SCTA work - a systematic process for concentrating on the right things and managing the SCTA workload.

  • Incident investigation and quantification

    David Embrey extends the SCTA tools and methodology that we have been using to show how extensions of this include looking at incidents retrospectively and quantifying factors that lead to error.

  • Embedding Human Factors and SCTA in practice

    Richard Marshall talks about his experience of embedding Human Factors and SCTA at site, when he was the human factors lead at the UK's largest refinery. Including how to manage organisational issues and becoming fully compliant.

Reviews

5 star rating

Excellent course

Mohaned Faisal

Love the short videos they are straight to the point and no jargon is used to complicate things, love the workplace examples used to demonstrate some concept...

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Love the short videos they are straight to the point and no jargon is used to complicate things, love the workplace examples used to demonstrate some concepts and the focus on practicality

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5 star rating

Insightful course with hands-on exercise to demonstrate t...

Mei May Tan

Good introductory course for beginner of SCTA and coupled with the useful software which makes the whole process a lot easier.

Good introductory course for beginner of SCTA and coupled with the useful software which makes the whole process a lot easier.

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4 star rating

good course

Philip Johnson

good mix of theory and practical worked examples in small groups. Also, you are learning from real experts

good mix of theory and practical worked examples in small groups. Also, you are learning from real experts

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4 star rating

Very well structured and delivered through a lifetime of ...

Mark Cowan

Overall the course provided a strong case study development focus and through a diverse delivery structure a mixture of formal and self learning approaches t...

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Overall the course provided a strong case study development focus and through a diverse delivery structure a mixture of formal and self learning approaches to learning

Read Less