Aims

This course will give you a quick introduction to how to improve the quality and safety of tasks using Human Factors.

Human Factors promises to optimise human performance issues but managers, engineers and designers often don't know how to implement this. This mini-course will provide a clear way to understand tasks, include users and other stakeholders, recognise risks and how to mitigate them. This can feed into design and engineering equipment, procedures, and training, as well as a more implicit benefit for organisational performance that we will reveal on the course.

Who is this for?

If you're interested in improving human performance related to the quality and safety of tasks, device design, procedures and IFU development, and competence management this is for you.

  • Process Safety

    Our processes are aligned to the COMAH requirements for Human Factors Safety Critical Task Reviews. Progress can still be made despite COVID-19, e.g. through remote workshops and virtual walkthroughs.

  • Pharmaceutical manufacturing

    Our processes can be used for task reviews for COMAH sites. However, more broadly, they can be used to review new and existing procedural tasks to enhance human performance involved in Good Manufacturing Practice (GMP).

  • Device design (e.g. medical)

    Our processes use Human Factors to inform the formative design of devices. Experts can even discuss design options and issues remotely. It provides a basis for developing and integrating IFU (instructions for use), job aids and training requirements.

Course curriculum

  • 1

    Welcome to the course!

    • Thanks for choosing this FREE mini-course!

    • A message from your instructor

    • Before we begin

  • 2

    Module 1: Introduction to Human Factors

    • Video Lesson: Introduction to Human Factors (7mins)

    • Quiz: Human Factors

  • 3

    Module 2: Introduction to Human Factors Critical Task Reviews

    • Video Lesson: Introduction to HFCTR (15mins)

    • Quiz: HFCTR

  • 4

    Module 3: Improving Quality & Safety

    • Video Lesson: Impacting Quality and Safety (6mins)

    • Quiz: Improving Quality and Safety

  • 5

    Next Steps...

    • Congrats! Here's what's next... (1min)

    • More resources for you

    • 100% Course Completion Certificate

    • Course Review

Instructor

Senior Human Factors Consultant

Dominic Furniss

Dr Dominic Furniss holds degrees in Human-Computer Interaction and Human Factors (MSc, PhD) from University College London (UCL). He is a member of the Institute of Ergonomics and Human Factors. His particular areas of interest include user research, usability engineering, sociotechnical system design, and Safety-II.

Reviews

5 star rating

Introduction to Human Factors critical task reviews

Rebecca Johnson

Very good

Very good

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5 star rating

Great intro to Human Factors Task Reviews

Allie Moors

Bite sized and informative mini course. Good pace and very clear.

Bite sized and informative mini course. Good pace and very clear.

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5 star rating

Very simple and useful for a first look in Human factors

Claudio SIGNORETTI

The presentation of the tool (example) is too short

The presentation of the tool (example) is too short

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5 star rating

Really interesting introduction as I plan for my upcoming...

Leslie Scorgie

Liked the introduction to the software, no real dislikes. I would recommend this session to the Operations Team and Management as an awareness before we st...

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Liked the introduction to the software, no real dislikes. I would recommend this session to the Operations Team and Management as an awareness before we start the SCTA.

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5 star rating

Very informative, not too complicated for beginners or th...

Simon Rosser

The highlight for me was the simple explanations of complex subjects that could otherwise put off course delegates. I liked the relaxed style of presentatio...

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The highlight for me was the simple explanations of complex subjects that could otherwise put off course delegates. I liked the relaxed style of presentation. I'd recommend this course to anyone with an interest in HF and HFCTA whatever their background as it opens one's eyes to the potential applications in any field, not just High risk / COMAH or other safety critical industries

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5 star rating

True reflection - condensed and practical

David Naude’

perfectly summed up the context of ergonomics

perfectly summed up the context of ergonomics

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4 star rating

Quite useful, thank you!

Deb Risius

Quite industry specific, i work in a different area & a lot of it is a bit of a stretch to apply, but still really interesting, thanks.

Quite industry specific, i work in a different area & a lot of it is a bit of a stretch to apply, but still really interesting, thanks.

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5 star rating

Great Introduction

David Tidball

Good pace and the benefit of returning to the video to capture key points

Good pace and the benefit of returning to the video to capture key points

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5 star rating

Clear and precise introduction of Human factors critical ...

Mei May Tan

Enjoyed the walkthrough on the software in exercise the HFCTR and the outcome / impact that it has on overall assessment.

Enjoyed the walkthrough on the software in exercise the HFCTR and the outcome / impact that it has on overall assessment.

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5 star rating

This course provide guidance and analysis for process imp...

SOCRATES JOSE COQUIA

Overall Enhancement for basic HF. Recommend to my colleagues.

Overall Enhancement for basic HF. Recommend to my colleagues.

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5 star rating

great introductory course!!

McAndriano Teh

Trainer uses very simple english to extroplate his point. really great

Trainer uses very simple english to extroplate his point. really great

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5 star rating

Great taster session for the main course

Stuart Bowden

Really liked the video presentations, which are a refreshing learning style. Good use of examples to illustrate the points.

Really liked the video presentations, which are a refreshing learning style. Good use of examples to illustrate the points.

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Sign up today!

This free mini-course will start you on your journey to better manage Human Factors risks